SHIPPING & RETURN POLICY

Refunds:
Customer happiness is always our number one priority. If you don’t feel dolled up in one of our products, don’t hesitate to get in touch with us at ddglamofficial@gmail.com.

RETURNS:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
To start a return, you can contact us at
ddglamofficial@gmail.com
Please note that returns will
need to be sent to the following address: DDollGlam
2225 W Frye Rd unit 2116
Chandler AZ, 85224

Shipping Policy: 
The purpose of this Shipping Policy is to establish guidelines and procedures for the shipping and delivery of products by [DDoll Glam]. This policy aims to ensure transparency, efficiency, and customer satisfaction in our shipping processes.

-How do I check the status of an order?
Once your order is packed and shipped, you will get a notification with your tracking information.

-How fast is the shipping & fulfillment?
You will receive an email that contains tracking information once your item(s) have been shipped- please allow a couple days for processing. Once shipped, most domestic orders take anywhere from 3 to 15 days to arrive depending on the efficiency of your local post office.